Tertiary Catalogue
Sales, Marketing and Procurement
Distribution
How to get the film you’ve worked on for months, maybe even years, seen. Graham shares the key points of distribution, a part of the industry sometimes overlooked or misunderstood by filmmakers.
Sales and Marketing Plans
A detailed look at all things to consider when making sales and marketing plans.
Influencing Skills
There's plenty you can do to help influence a customer's decisions using the right type of communication. Gandolf gives his unique take on the key points to take from this short film.
Systems and Resources
Technologies and systems that are used properly save time and are an essential component of your job. Keith from UK series The Office re-caps.
Right First Time
Following company guidelines and basic best practice will help you get things right with customers first time. Here's how. Fun MTV-style re-cap reinforces all you need to know.
Interpersonal Skills
Using open and closed questions and understanding customers have different needs and expectations examined and more. Who else but Gandalf takes you through the key points again at the end.
Your Role and Responsibility
The importance of understanding your role and responsibilities and how your actions effect others. Gameshow sketch adds some humour to re-cap all the key points.
Customer Experience
An in-depth look at the customer experience and dealing with complaints. Features a comedic sketch to reinforce key points.