Tertiary Catalogue

Business and Administration


What is OKR? Objectives and Key Results

What is OKR? Objectives and Key Results

OKRs (objectives and key results) are an especially useful goal-setting framework for all kinds of businesses and organizations. OKRs enable teams to simultaneously focus on what needs doing here and now, while staying aligned with objectives and...Show More

Cultural Types

Cross Cultural Communication Essentials

Business culture around the world differs greatly. If you are to succeed in building relationships, working in different regions or even visiting a foreign office, it is important you are competent in dealing with cultural differences. So why not...Show More
Virtual Mentoring

Virtual Mentoring

Coaching and Mentoring Essentials

Communicating online is more challenging than face-to-face communication because it misses facial expressions and body language, as well as many other factors. The relationship between mentor and mentee is personal and confidential, quite...Show More
How to Be a Great Mentee

How to Be a Great Mentee

Coaching and Mentoring Essentials

The success of a mentoring relationship depends to large degree upon your attitude and your commitment. Mentees are expected to take the lead in the partnership, to be proactive and work in order to achieve success. Studies of mentoring...Show More
Being a Remote Worker

Being a Remote Worker

Remote Working Essentials

Communicating at a distance is more challenging than face-to-face communication because it misses facial expressions and body language in many cases. It's even more important to communicate regularly and clearly if you are a remote worker...Show More
Managing Remote Teams

Managing Remote Teams

Remote Working Essentials

With many of us now working from home, the skill of managing remotely is crucial to an organisations success. Employees can often see the benefits of remote working—no commute, flexible working patterns and a better work life balance. However,...Show More
Managing Cross Cultural Teams

Managing Cross Cultural Teams

Cross Cultural Communication Essentials

Many cross-cultural teams plunge straight into the task without thinking about their differences. This can lead to misunderstandings and a loss of trust.
Virtual Meeting Etiquette

Virtual Meeting Etiquette

Remote Working Essentials

Virtual meetings have become an essential part of how modern businesses maintain productivity and continuity. They are an easy, cost-effective way to align multiple locations, keep employees engaged and work with clients and vendors. However,...Show More
A Song of Fire and Safety

A Song of Fire and Safety

When it comes to fire safety in the workplace, we might be tempted to think that it's not our concern, or that there's plenty of other things to worry about—until it's too late. However, it's everyone's responsibility to prevent fires. That...Show More
Mind over Splatter: Health and Safety Attitudes

Mind over Splatter: Health and Safety Attitudes

Safety is more than warning signs and handrails - it is an attitude of the mind. There are many traps for those whose attitude is amiss. Whether you're surviving the zombie apocalypse or just surviving daily grind of the office, the consequences...Show More
Transform into a Star Leader

Transform into a Star Leader

2 Minutes to Success

Transform into a Star Leader is a video to help you transform into a confident but humble star leader who really moves the team forward. Star leaders embody healthy contradictions, but as Peter Quarry explains, these are great for inspiring the...Show More
Respect Privacy and Confidentiality

Respect Privacy and Confidentiality

2 Minutes to Success

Respect Privacy and Confidentiality - a video covering key issues so everyone at work learns to observe, protect and respect privacy and confidentiality. There is a great deal at stake when privacy or confidentiality are breached, namely loss of...Show More
Work from Home Productively

Work from Home Productively

2 Minutes to Success

Work from Home Productively is a video providing invaluable tips for making the most of working from home, whether by choice or necessity. Many employees already work offsite, while others have since discovered they prefer it! But meeting your...Show More
Implement Reverse Mentoring

Implement Reverse Mentoring

2 Minutes to Success

Implement Reverse Mentoring is a video that explains a powerful way to help people develop, reverse mentoring. It's a way for younger colleagues to share ideas and knowledge with older counterparts and has been around for many years, but its...Show More
Present Online with Impact

Present Online with Impact

2 Minutes to Success

Present Online with Impact is an essential skill given the increasing number of virtual meetings. In this video, behavioural expert Peter Quarry shows you how to ensure your presentation is delivered with impact. Present Online with Impact is a...Show More
Motivate through Storytelling

Motivate through Storytelling

2 Minutes to Success

Motivate through Storytelling is a video to help you liven up your presentations and team using truthful storytelling techniques, they are more memorable than lots of dry facts. Motivate through Storytelling is a video in which psychology expert...Show More
Lead Productive Online Meetings

Lead Productive Online Meetings

2 Minutes to Success

Lead Productive Online Meetings will appeal to the increasing number of people working from home or in scattered locations. New technologies have made online meetings more feasible, but they require fresh approaches. In this video, psychology...Show More
Motivate a Co-worker

Motivate a Co-worker

2 Minutes to Success

Motivate a Co-worker! Despite the plethora of good advice for motivating teams, there is always someone who isn't performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify...Show More
Make the World a Better Place

Make the World a Better Place

2 Minutes to Success

Make the World a Better Place explores what we can do despite the many environmental crises, climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods, as well as famine, poverty, violence, anger, a pandemic...Show More
Learn to Set Boundaries

Learn to Set Boundaries

2 Minutes to Success

Learn to Set Boundaries will be an ideal video for anyone being asked to do more and more with less. It's not unusual to feel discomfort, resentment, guilt or inadequacy when someone (often a manager) asks you to do something that is either not...Show More
Encourage your Champions

Encourage your Champions

2 Minutes to Success

Encourage your Champions is a video designed to help team leaders and managers empower the enthusiastic staff who want to improve wherever they are. As behavioural expert Peter Quarry explains, workplace champions are not only born, they can be...Show More
Get Ready to Be a New Manager

Get Ready to Be a New Manager

2 Minutes to Success

Get Ready to be a New Manager is a video to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management. Get Ready to be a New Manager will help...Show More
Engage with Clients Virtually

Engage with Clients Virtually

2 Minutes to Success

Engage with Clients Virtually is a video designed to improve your dealings with clients online and in the virtual space by adopting simple strategies recommended by behavioural expert, Peter Quarry. Learn seven easy ways to immediately improve...Show More
Exceed Service Expectations

Exceed Service Expectations

2 Minutes to Success

Exceed Service Expectations is a video where you will learn to deliver brilliant customer service. Peter Quarry, psychology expert, provides some simple strategies for giving outstanding customer service and get glowing reviews in return. Exceed...Show More
Develop Tolerance and Respect

Develop Tolerance and Respect

2 Minutes to Success

Develop Tolerance and Respect is a video to help learners respect and accept other people's opinions, behaviours, preferences, even when you don't agree with them. Peter Quarry, behavioural expert, explains how tolerance and respect can be...Show More