Tertiary Catalogue

Careers and Work Readiness


Being a Hybrid Team Player

Being a Hybrid Team Player

Hybrid Working Essentials

It’s easy to forget about and ignore people who aren’t in the office when you are, or those in different situations. Because of this, tension can build up, so build relationships across divides and work to resolve issues when you detect...Show More
Miscommunication and Rumors

Miscommunication and Rumors

Hybrid Working Essentials

Communication is critical for hybrid teams. It has to be “intentional” as casual or ad-hoc conversations will be reduced. If there is a void, it will be filled by rumour and gossip! Avoid this by keeping people informed and checking from them...Show More
Building a Foundation of Trust

Building a Foundation of Trust

Hybrid Working Essentials

Trust is the foundation of effective hybrid work. It takes ages to build but can be destroyed in an instant.
Managing Hybrid Performance

Managing Hybrid Performance

Hybrid Working Essentials

When the team are working remotely or in a hybrid way, their performance will be harder to observe. Instead of assessing performance via time in the office (or virtual meetings), you should consider outcomes, contribution and value. Make it easy...Show More
Managing Conflict

Managing Conflict

Hybrid Working Essentials

Conflict is always there and different perspectives can help us make better decisions, so it’s important to be aware of conflict or friction and deal with it positively. However, conflict can be more difficult to detect in hybrid teams,...Show More
Improving Hybrid Meetings

Improving Hybrid Meetings

Hybrid Working Essentials

Hybrid meetings are not symmetric. Sort this, and be clear and on purpose!
Out of Sight, Out of Mind

Out of Sight, Out of Mind

Hybrid Working Essentials

Mike is in the office all the time and sees this as a real (indeed almost heroic) commitment to the company and team. In reality, this means that others who would prefer to work from home more, rather than have a long commute, also come in. It...Show More
Embrace Asynchronous Working

Embrace Asynchronous Working

Hybrid Working Essentials

By taking this course, you will begin to see that not all work has to be done together and at the same time. Make the most of the time you’re together with the team (whether on video calls or in-person meetings) and be productive when apart.
Manage Change Effectively

Manage Change Effectively

2 Minutes to Success

Manage Change Effectively is a course designed to make sure change is implemented smoothly and effectively. Managing change is an important skill that people throughout an organization need to add to their resumes. Change sometimes happens for...Show More
Give Feedback about Body Odour

Give Feedback about Body Odour

Skills for Me

Give Feedback about Body Odour is a video to help develop skills to tackle the hard task of telling someone they have body odour or bad breath – a surprisingly common problem faced by many people. But how do you tell them in a way that doesn't...Show More
Manage Overload and Relieve Stress

Manage Overload and Relieve Stress

Skills for Me

Manage Overload and Relieve Stress is avideo to help people struggling with issues of stress, anxiety and overload that affect them at work and at home. In this video you will learn to manage stress and overload and restore work-life balance by...Show More
Apologise and Reduce Conflict

Apologise and Reduce Conflict

Skills for Me

Apologise and Reduce Conflict is a video that acknowledges we all make mistakes or realise we are in the wrong. It's how we deal with our mistakes that makes the difference. Many people view an apology as a sign of weakness but apologizing for...Show More
Curtail the Rambler

Curtail the Rambler

Skills for Me

Curtail the Rambler is a video designed to provide skills to respectfully deal with a coworker, customer or supplier who takes too long to get to the point. In this video you will learn ways to deal with long-winded talkers. It can be difficult...Show More
Overcome Feeling Excluded

Overcome Feeling Excluded

Skills for Me

Overcome Feeling Excluded is a video in the SKILLS FOR ME SERIES to provide skills for people who feel excluded from what is happening. Exclusion negatively affects morale, productivity, communication and collaboration in the workplace. In...Show More
Reach Your Potential

Reach Your Potential

2 Minutes to Success

Reach Your Potential is a course designed for everyone at any level. People can expect multiple jobs in their lifetime, and a career path that is anything but a straight line to the top. What is important is to find ways to reach your potential....Show More
Remembering Names

Remembering Names

2 Minutes to Success

Remembering Names is a course to help everyone who struggles to remember names, especially if they are constantly meeting new people. It's embarrassing to forget names when you have just been introduced. It's easy to forget people's names when...Show More
Asking for a Pay Rise

Asking for a Pay Rise

2 Minutes to Success

Asking for a Pay Rise is a course that teaches the invaluable skills for discussing improved remuneration with your manager. Many of us don't like asking for a pay rise, especially when times are tough. In this course psychologist Peter Quarry...Show More
Be a Forward Thinker

Be a Forward Thinker

2 Minutes to Success

Be a Forward Thinker is a course teaching an essential for business and personal success. Forward thinkers go against the natural tendency to be conservative or maintain the status quo. They are not fixed on the past but move forward with vision...Show More
Working with a Moody Person

Working with a Moody Person

2 Minutes to Success

Working with a Moody Person is a course designed to help you deal with a moody person. Moody people certainly impact the work environment- usually for the worse! A moody person's emotions change often and without warning. They can be sullen or...Show More
Write a Business Plan

Write a Business Plan

2 Minutes to Success

Write a Business Plan is a simple course to help you get started with your business plan. A business plan is a written document describing an organization's core business activities, objectives, and plans to achieve its goals. Your business plan...Show More
Healthcare Worker

Healthcare Worker

BBC Bitesize: Green Careers

Meet Nathan, a doctor in London. Nathan is an accident and emergency doctor and also the founder of a sustainable healthcare initiative.
Environmental Lawyer

Environmental Lawyer

BBC Bitesize: Green Careers

Meet Joana, an academic and a climate change lawyer.
Distribution Facilities Manager

Distribution Facilities Manager

BBC Bitesize: Green Careers

Meet Charlotte, a process optimisation manager. Charlotte is a sludge scientist, or process optimisation manager, and leads a team who turn sewage into a useful renewable energy source.
Horticulturalist

Horticulturalist

BBC Bitesize: Green Careers

Meet Tayshan, a garden designer from London. Tayshan discovered gardening after the Grenfell Tower fire in 2017 for the way it helped to bring his community back together.
Business Founder

Business Founder

BBC Bitesize: Green Careers

Meet Tanuvi, a business founder. Tanuvi wanted to solve the paper waste problem in the visitor attraction industry.