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Tourism
Employment Opportunities in Travel and Tourism
The travel and tourism industry reaches across the globe. Employment opportunities are endless, but there is much to consider when preparing for that first serious job, or to change jobs. This film looks at a number of pertinent aspects of...Show More
The travel and tourism industry reaches across the globe. Employment opportunities are endless, but there is much to consider when preparing for that first serious job, or to change jobs. This film looks at a number of pertinent aspects of working in travel and tourism in the UK and abroad including: employment opportunities, human resources, recruitment and selection, training, employee rights and equal opportunity, A range of industry professionals provide fascinating insights into the real world of working in this vibrant industry. Interviewee: Lesley Glass (University of Herefordshire), Pete Constanti (Thomas Cook), Lisa Crabtree (HR advisor), Leslie McGibbon (InterContinental Hotel Group), Adam Hurley (Edgcumbe Arms) and Ruth Smith (solicitor). Street interviews also feature. This is an outstanding resource for FE students of travel and tourism, which features extensive interview material with people working at various levels in the industry.
This film looks at a number of pertinent aspects of working in travel and tourism – in the UK and abroad – including: employment opportunities, human resources, recruitment and selection, training, employee rights and equal opportunity. A range of industry professionals provide fascinating insights into the real world of working in this vibrant industry.
Interviewees: Lesley Glass (University of Herefordshire), Pete Constanti (Thomas Cook), Lisa Crabtree (HR advisor), Leslie McGibbon (InterContinental Hotel Group), Adam Hurley (Edgcumbe Arms) and Ruth Smith (solicitor). Street interviews also feature. This is an outstanding resource for FE students of travel and tourism, which features extensive interview material with people working at various levels in the industry. Show Less
Responsible Tourism
This film explores a range of areas relating to responsible tourism including sustainability, green tourism and ‘greenwash’, and environmental and economic impacts.
A range of experts provide different views and perspectives on responsible...Show More
This film explores a range of areas relating to responsible tourism including sustainability, green tourism and ‘greenwash’, and environmental and economic impacts.
A range of experts provide different views and perspectives on responsible tourism, including Trisha Barnett from Tourism Concern, Justin Francis from responsibletravel.com, Sean Tipton from ABTA and Andrew Cooper from the Federation of Tour Operators. Show Less
The UK Travel and Tourism Sector
The UK travel and tourism sector is a significant and growing contributor to the economy and employment. This film takes an overview of the travel and tourism sector in this country and examines a range of key areas, including travel and tourism...Show More
The UK travel and tourism sector is a significant and growing contributor to the economy and employment. This film takes an overview of the travel and tourism sector in this country and examines a range of key areas, including travel and tourism organizations, trade and professional bodies, regulation, UK government bodies, change in the industry, technology, economic contribution, new markets, trends and the future. Commentary comes from a range of experts, including Sean Tipton and Nikki White from ABTA, Francis Mulleady from the University of Westminster, Andrew Cooper from the Federation of Tour Operators, David Clover from the Civil Aviation Authority, Paul Eastham from Visit Britain and Lesley Glass from the University of Hertfordshire. Providing an excellent rundown of the key components and features of the UK travel and tourism sector, this programme is essential viewing for all students of tourism. Show Less
Environmental Impacts of Travel and Tourism
Considering climate change, the debate around carbon emissions, stakeholder needs and conflict, this informative film is excellent when teaching GCSE and FE levels of education. Containing interviews from an ABTA representative and interviews...Show More
Considering climate change, the debate around carbon emissions, stakeholder needs and conflict, this informative film is excellent when teaching GCSE and FE levels of education. Containing interviews from an ABTA representative and interviews from travel and tourism organisations, students will learn how tourism can impact both positively and negatively on an environment and the role of an EIA. Show Less
Employability in Travel and Tourism
The travel and tourism industry is a major employer – both in the UK and abroad. There are many career options and pathways available.
This film looks at employment and employability within the industry. Drawing on the expertise of five...Show More
The travel and tourism industry is a major employer – both in the UK and abroad. There are many career options and pathways available.
This film looks at employment and employability within the industry. Drawing on the expertise of five interviewees from different professions and organisations, as well as street interviews, it explores career opportunities in the industry, the human resources function, recruitment and selection, training, appraisals and employee rights and responsibilities. It is an ideal resource for any prospective employee in the travel and tourism industry. Show Less
Impacts of Travel and Tourism
The tourism industry impacts heavily on local areas and communities in a number of key ways. Economically, both domestic and international tourism can bring many benefits, although in some cases when you scratch the surface, it can also serve to...Show More
The tourism industry impacts heavily on local areas and communities in a number of key ways. Economically, both domestic and international tourism can bring many benefits, although in some cases when you scratch the surface, it can also serve to deprive a local community of economic gain. Tourism also has socio-cultural and environmental impacts, which can be destructive to local areas.
This film presents a range of tourism impacts and highlights the importance of awareness of, and sensitivity to, the detrimental effects that poorly managed tourism can have. It also looks at sustainable tourism and strategies to minimise negative impacts.
Three interviewees from organisations within the travel and tourism industry that aim to promote sustainable strategies provide some informative and thought-provoking commentary. There are also street interviews. This resource will be of great benefit to students of Travel and Tourism and related areas of study, at the senior secondary and FE level. Show Less
Technology in Travel and Tourism
As in any industry, technology has made a significant difference to the approach and behaviour of both customers and providers of travel and tourism products and services.
This film is aimed at students of Travel and Tourism at FE level, and...Show More
As in any industry, technology has made a significant difference to the approach and behaviour of both customers and providers of travel and tourism products and services.
This film is aimed at students of Travel and Tourism at FE level, and explores various ways in which technology has changed, and continues to change, this important industry, which is a critical contributor to the UK economy. It explores the role of technology, impacts of technology, customers and information, and finishes with a case study of Lo-Q, a UK company involved in developing technological systems that aim to minimise queuing in theme parks.
For students of Travel and Tourism at senior secondary and FE levels, this resource provides an excellent overview of some of the more important ways in which technology has transformed an industry. Show Less
The UK as a Destination
Travel and tourism is a vital industry to the UK. Each year millions of domestic and international visitors visit a wide range of destinations within the country. Visit Britain is the national tourism agency, which is responsible for promoting...Show More
Travel and tourism is a vital industry to the UK. Each year millions of domestic and international visitors visit a wide range of destinations within the country. Visit Britain is the national tourism agency, which is responsible for promoting the country to both international and domestic visitors - be it for leisure or business. According to the organisation, the UK is the sixth most visited place in the world.
In this informative film, Jenny McGee from Visit Britain explains a number of aspects to the organisation’s work. Street interviews also feature.
Areas covered include the various sources of information available to people when planning domestic or international visits, gateways to the UK, key destinations within Britain that attract visitors, domestic and inbound tourism.
For students of travel and tourism-related disciplines, this film is a valuable learning resource. Show Less
Travel and Tourism Business Environments
Many factors make up the environment in which businesses and industry operate. This film explores a range of these factors applying to the travel and tourism industry.
A range of interviewees from business, industry peak bodies and universities...Show More
Many factors make up the environment in which businesses and industry operate. This film explores a range of these factors applying to the travel and tourism industry.
A range of interviewees from business, industry peak bodies and universities provide a comprehensive and informative overview of the types of business ownership, business functions, external pressures and industry reports, business opportunities and growth, and planning. Street interviews are also featured. It is an ideal learning resource for students of tourism and travel at the senior secondary and FE level. Show Less
Economic Factors
Tourism is a major global industry. As travel and visitation to so many parts of the world becomes increasingly accessible to more people, the industry continues to grow – not just in traditionally popular destinations but also in a growing...Show More
Tourism is a major global industry. As travel and visitation to so many parts of the world becomes increasingly accessible to more people, the industry continues to grow – not just in traditionally popular destinations but also in a growing number of emerging locations. Because it is such a significant part of the global economy, a range of economic factors can have a major impact on the health and viability of the industry in different parts of the world.
This film looks at the economic factors that impact on the tourism industry. Featuring a presenter, street interviews and expert commentary from Francis Mulleady from the University of Westminster, it covers supply and demand, elasticity and economic dependency, exchange rates and inflation, and the industry’s contribution to employment, the balance of payments, infrastructure, products and services, and leisure development. It also looks at some adverse economic impacts of tourism. Show Less
Political and Legal Factors
This film explores key influences on the travel and tourism industry, including international organisations, governments and other regulatory bodies, consumer, data and employment protection, health and safety, and disability discrimination.
A...Show More
This film explores key influences on the travel and tourism industry, including international organisations, governments and other regulatory bodies, consumer, data and employment protection, health and safety, and disability discrimination.
A number of industry experts are interviewed including Sean Tipton from ABTA, Francis Mulleady from the University of Westminster, solicitor, Ruth Smith, and many more. Show Less
Training Resort Reps
Resort representatives are critical to the success of a resort operation. They are the individuals who deal on the ground with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable...Show More
Resort representatives are critical to the success of a resort operation. They are the individuals who deal on the ground with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable and memorable for all the right reasons. It is therefore essential that they are trained to be resourceful and deliver friendly and professional service at all times.
This film examines a range of areas relating to the training of resort reps. Featuring a presenter and interview grabs from Pete Constanti, CEO of Group Destination Management for one of Britain’s premier travel and tourism companies, Thomas Cook, it covers the importance of training and product knowledge, induction training, work shadowing, mentoring and coaching, group and external training.
This is a must-have resource for anyone tourism student interested working in a resort environment. Show Less
Competitive Marketing in Tourism
The marketing and management of a destination is increasingly becoming extremely competitive worldwide. Some destinations are more successful in terms of attracting tourism visitation and expenditure than others. Obviously some destinations are...Show More
The marketing and management of a destination is increasingly becoming extremely competitive worldwide. Some destinations are more successful in terms of attracting tourism visitation and expenditure than others. Obviously some destinations are blessed with attractive natural endowments, however given effective management and marketing strategies, a destination lacking in these features may also become competitive in tourism. Adopting a market orientation enables a destination to better meet the needs of the potential tourist and adapt accordingly to the dynamic nature of the tourism industry. Show Less