Tertiary Catalogue

Episode 08: Communicating with People with Additional Needs

Improving Customer Relations

Every customer has different needs, and there are some who may require additional assistance. This clips teaches learners how to better deal with these needs, how to assist customers from different cultural and linguistic backgrounds, and when to use an interpreter.

Rating: E
Production Year: 2018
Duration: 6 min
Series: Improving Customer Relations
Printable Resources: Yes

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