Secondary Catalogue
About Conflict Resolution
This Real Smart programme addresses conflict and conflict resolution. This fast-paced, fun and information-filled programme explores what conflict is, what causes it, and its presence in everyday life. Conflict Resolution covers many points, including: - Conflict needn't always be negative - People have, and are entitled to have, different points of view - In many situations, there is no right or wrong side to a conflict. Conflict Resolution examines ways of effectively dealing with conflict, including achieving win-win outcomes, using assertive language and mediated outcomes. Expert opinion is offered by Jackie Bornstein of the International Conflict Resolution Centre.
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