Tertiary Catalogue

Asking Questions in an Investigation

Insights and Strategies

Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain the truth and resolve a problem needs to visualise their interview goal, then chart a series of questions with a suspect or employee. Questions must be subtle, short (to establish and confirm facts), open-ended, methodical and numerous, monitoring the person's responses and taking cues from what they say. Colin discusses the importance of building rapport and listening with an open mind. Above all, body language must be calm and professional. Put in the effort to get the truth.

Rating: E
Production Year: 2020
Duration: 12 min
Series: Insights and Strategies
Printable Resources: Yes

Related Videos

Want to learn more about ClickView?

We would be more than happy to come to your school and show you how your teachers and students can benefit from ClickView.

Try ClickView for Free