Tertiary Catalogue

Series: Hybrid Working Essentials


Being a Hybrid Team Player

Being a Hybrid Team Player

It’s easy to forget about and ignore people who aren’t in the office when you are, or those in different situations. Because of this, tension can build up, so build relationships across divides and work to resolve issues when you detect...Show More
Building a Foundation of Trust

Building a Foundation of Trust

Trust is the foundation of effective hybrid work. It takes ages to build but can be destroyed in an instant.
Embrace Asynchronous Working

Embrace Asynchronous Working

By taking this course, you will begin to see that not all work has to be done together and at the same time. Make the most of the time you’re together with the team (whether on video calls or in-person meetings) and be productive when apart.
Improving Hybrid Meetings

Improving Hybrid Meetings

Hybrid meetings are not symmetric. Sort this, and be clear and on purpose!
Managing Conflict

Managing Conflict

Conflict is always there and different perspectives can help us make better decisions, so it’s important to be aware of conflict or friction and deal with it positively. However, conflict can be more difficult to detect in hybrid teams,...Show More
Managing Hybrid Performance

Managing Hybrid Performance

When the team are working remotely or in a hybrid way, their performance will be harder to observe. Instead of assessing performance via time in the office (or virtual meetings), you should consider outcomes, contribution and value. Make it easy...Show More
Miscommunication and Rumors

Miscommunication and Rumors

Communication is critical for hybrid teams. It has to be “intentional” as casual or ad-hoc conversations will be reduced. If there is a void, it will be filled by rumour and gossip! Avoid this by keeping people informed and checking from them...Show More
Out of Sight, Out of Mind

Out of Sight, Out of Mind

Mike is in the office all the time and sees this as a real (indeed almost heroic) commitment to the company and team. In reality, this means that others who would prefer to work from home more, rather than have a long commute, also come in. It...Show More