Tertiary Catalogue

Series: Success in Retail Series


Customer Service Excellence in the Retail Industry

Customer Service Excellence in the Retail Industry

The retail industry is one of the biggest and most exciting industries to work in, but to succeed you need to know some very important skills. This inspiring and instructive series examines three key skill areas of the retail industry; customer...Show More
Occupational Health and Safety in the Retail Industry

Occupational Health and Safety in the Retail Industry

In Australia, accidents in the retail workplace cost millions of dollars per year in direct costs and loss of production. Every year many people suffer a long-term injury, which affects their ability to work and enjoy life. Some even die....Show More