How to manually restore a backed-up ClickView Library Server
Applies to: ClickView Library Server
Article ID: 0088
Last Review: 09/01/2009

This article explains how to restore a backed-up copy of the ClickView Library Server data in the event that the ClickView Library Server is lost due to a system or server failure.

Step 1) Download and install the version of ClickView Library Server that you were running prior to system failure. This can be found at the following location: http://www.clickview.com.au/downloads/index.php

Step 2) Run the latest install of the ClickView Library Server to ensure that it is functioning correctly. Then stop the ClickView Library Server service by clicking "File" from the menu and then choosing "Stop Library Server".

Step 3) Navigate to the location which stores the backup your ClickView Library Server. Copy the CVDB.mdb file.

Step 4) Then navigate to the recent ClickView Library Server installation path. Paste the file and select "Replace" when prompted.

Step 5) Now navigate back to the backup directory, and copy all of the folders within.

Step 6) Similarly as in "Step 4", navigate to the recent ClickView Library Server installation path and paste the copied folders. Once again, choose "Replace All" when prompted.

Step 7) Once the files have been transferred successfully, go to the new ClickView Library Server installation folder and run the file 'UninstallClickViewService.exe'.

A Command window will open up briefly and close once it has completed the task.

Then, still in the ClickView Library Server installation folder, select and run the file 'InstallClickViewService.exe'.

Again this will open up a Command window briefly and close once it has completed the task.

Step 8) Make sure that the backup was successful by Opening the ClickView Library Server and verify that the appropriate content has been restored.

For further information in regards to this process, please contact ClickView Support.

 
© 2003 - 2010 ClickView Ltd.
Reg No: 909 8597 64 | Privacy Policy