ClickView Player for Web Browsers uses Microsoft Silverlight version 1.1. Silverlight is a web browser plug-in which provides a rich internet experience for uses including video playback.

Silverlight is only available on a limited range of operating systems and web browsers - and only in various combinations. For a full compatibility list please check the Wikipedia entry of Silverlight compatibility

Operating system

• Microsoft Windows 2000
• Microsoft Windows XP
• Microsoft Windows Vista
• Mac OSX intel

Web Browser support

• Internet Explorer
• Mozilla FireFox
• Apple Safari

You will also need to have javascript enabled. Please refer to your web browser's documentation on how to do this.

To test that you have Silverlight correctly installed and with the correct permissions please visit the Silverlight Download page. On successful installation you should see this:

If you are still having problems viewing ClickView Home videos then please refer to our ClickView Home Internet connection issues knowledgebase article.