FIX: ClickView Player for Mac OS X encountered an error reading the config file. Error -3911
Applies to: ClickView Player Article ID: 0153 Last Review: 15/12/2009
If you experience the "ClickView Player encountered an error reading the config file. Error -3911." error.
Step-by-Step Instructions
Please follow these instructions to fix the issue.
Find the ClickView Player application in your "Applications" folder
Right click on the the ClickView Player application , then click on "Show Package Contents" in the menu. (To right-click with a single button mouse, just hold down the control button while clicking)
This should open up a new window, go into the Contents folder, then right-click on the "Resources" folder and click on "Get Info" in the menu
Now make sure that you can "Read & Write" to the current folder.
You may have to unlock the padlock and change the current owner if you still cannot "Read & Write" to the folder.
Click on "Apply to enclosed items" after you've finished changing the permissions, and try running ClickView Player again.
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