How to back up your data to a network drive using the ClickView Library Server Backup Utility
Applies to: ClickView Library Server Article ID: 0152 Last Review: 03/09/2007
This article relates to ClickView Library Server 1.6.0 or above
Step 1 - Open the Backup Utility
Open the ClickView Library Server interface, select "Tools" from the top menu and click on "Backup Utility".
Step 2 - Select the Backup Path for ClickView Library Server Data
Click on the browse button ".." in the "Backup Target Path for ClickView Library Server Data" section and select the target backup folder. This path can be referenced to either a local drive (internal or external) or a network drive.
Step 3 - Schedule Backup
Next tick the "Schedule Backup" box if you wish to schedule the backup utility to run automatically. Choose from daily, weekly or monthly frequency and the time to run.
The scheduled times can only be set between 6PM and 6AM to prevent disruptions during normal usage hours. The backup process will automatically pause at other times.
To disable scheduling the backup utility simply un-tick the box.
Your network drive will need to be available during your scheduled backup time otherwise the backup will fail.
The scheduled backup process outputs all notifications and errors encountered to the ClickView Library Server log file "ClickViewLibraryLog.txt", which can be found in the ClickView Library installation folder. This log file should be checked periodically to ensure the backup completed successfully.
Click on the "Apply" button to save your settings. Then click the 'Begin Backup' button to begin the ClickView Library Server backup process.
Step 5 - Running the Backup Process
During the backup process the Backup Utility will display the number of files that have been backed up, the number of files that need to be backed up, and the total number of files found within your database.
Each time the Backup Utility is executed only the files that have been recently modified, or not backed up, will be copied. Thus the number of files to back up may not match the total number of files within your database as some may have been already backed up.
In the screen shot below 28 out of 43 files have been copied. Note that there are a total of 575 files in the database, however only 43 need to be backed up.
Step 6 - Confirm Completion
Once the backup process has completed, simply close the backup utility.
Step 7 - Scheduled Backup - Security Permissions
ClickView recommends that you set up a daily scheduled backup of your ClickView Library. As the scheduled backup will run as a service you will need to set the account credentials for the ClickView Library service to allow the backup utility to write to a network location. Otherwise the scheduled backup may fail due an invalid login.
Open the Windows Control Panel and go to Administrative Tools/Services. Find the "ClickView Library Server" service, right click on it and select Properties. Go to the "Log On" tab, select the "This Account" option and type in the username and password. Click on the "Ok" button and restart the service.
You will need to check the ClickView Library Server log file after the first scheduled backup finishes to check if the credentials are correct.
Backup Failures
When the backup process completes you will be notified if it encountered any errors whilst copying the files. As with scheduled backup all errors will be logged to the ClickView Library Server log file "ClickViewLibraryLog.txt"
